Privacy Policy

Last updated: September 2026

Carlow Mental Health Association (Charity No. RCN20204807) is committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who We Are

Data Controller: Carlow Mental Health Association
Charity No: RCN20204807
Website: www.carlowmentalhealth.ie
Email: info@carlowmentalhealth.ie

2. What Personal Data We Collect

We collect personal data only when you actively provide it to us. This includes:

  • Contact form submissions: Your name, email address, subject and message when you use the Contact Us form on our website.
  • Event registrations: Your name and contact details if you register for a training event or workshop.
  • Email enquiries: Any personal data included in emails you send to us directly.

We do not collect any sensitive personal data (such as health information) through our website forms.

3. How We Use Your Personal Data

We use the personal data you provide solely for the following purposes:

  • To respond to your enquiries and messages submitted via the contact form.
  • To process event or training registrations you submit.
  • To provide information about our services and programmes when requested.

Our lawful basis for processing your data is legitimate interests (responding to your direct enquiry) and, where applicable, consent (event registration).

4. How Long We Keep Your Data

We retain contact form enquiries for up to 12 months and then securely delete them. Event registration data is retained for the duration required to deliver the event and up to 12 months thereafter. We will not retain your personal data for longer than is necessary for the purposes for which it was collected.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device. We use:

  • Essential cookies: Required for the website to function correctly.
  • Analytics cookies: Help us understand how visitors use our site so we can improve it (only with your consent).

You can manage your cookie preferences at any time using the cookie consent banner displayed on our website, or by adjusting your browser settings. For full details of the cookies we use, please see our cookie banner settings.

6. Sharing Your Personal Data

We do not sell, rent or share your personal data with third parties for marketing purposes. Your data may be shared only in the following limited circumstances:

  • With our website hosting provider (LetsHost) as necessary to operate our website securely.
  • Where we are legally required to do so by a court order or regulatory authority.

7. Your Rights Under GDPR

Under the GDPR and the Irish Data Protection Act 2018, you have the following rights in relation to your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to erasure: You can ask us to delete your personal data where there is no legitimate reason for us to continue processing it.
  • Right to restrict processing: You can ask us to limit how we use your data.
  • Right to object: You can object to our processing of your data.
  • Right to data portability: You can request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@carlowmentalhealth.ie. We will respond within 30 days.

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to make a complaint to the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Phone: +353 57 868 4800
Website: www.dataprotection.ie

9. Links to Other Websites

Our website contains links to external websites, including national mental health services and resources. We are not responsible for the privacy practices of those websites and encourage you to review their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Carlow Mental Health Association
Charity No: RCN20204807
Email: info@carlowmentalhealth.ie
Website: www.carlowmentalhealth.ie